11
CRM setup
One place where every lead lives and nothing gets lost.
See the service →Systems
Social & email · Service 07
Stay in front of the people who already know you.
Your past customers and open leads are the cheapest audience you will ever have. We write the emails and texts that keep them close.
Where this usually goes wrong
Most small businesses collect contact details and then never use them. Every lead who didn’t book and every customer who didn’t come back is money already spent on.
A short, honest sequence that sounds like a person is usually enough to wake those conversations up.
What's included
What you get.
- Copywriting for newsletters and campaigns
- Nurture sequences for new leads who didn't book the first time
- Sent from a real person's name, so it reads like a note and not a blast
- Email and SMS, with consent handled properly
- Lists segmented inside your CRM
- A review of opens, replies, and bookings, and a plan for what to change
What moves, and when
Early signs
First weeks: lists cleaned, the first sequence live, replies routed to a person.
The longer play
Over the following months, steady returns from people you've already paid to reach.
FAQ
Email marketing: questions we get
Do you send texts as well?
Yes, where the person has agreed to receive them. Consent wording and registration are part of the setup.
Do I need a big list?
No. A small list of real customers and leads beats a big list of strangers.
Who writes the emails?
We do, in your voice, and you approve them before they send.
Works well with
13
Reminders & reactivation
Fewer no-shows, and past customers who come back.
See the service →Systems
12
Instant follow-up
A reply in seconds, plus AI screening before it reaches your front desk.
See the service →Systems
Free Growth Audit
See what is holding your marketing back.
The free Growth Audit looks at your site speed, mobile layout, booking path, search readiness, AI visibility, and reviews. Every finding points at a fix.